FAQ
Questions about HotSignage
Does every physical screen need a subscription?
Yes. Each physical screen is managed as its own signage endpoint and therefore has its own screen subscription.
Can each screen show different content?
Yes. Screens can have different playlists and schedules, even when they are managed from the same environment.
How many playlists and slides can I create?
HotSignage is designed without artificial playlist or slide tiers. Create the content structure you need for your signage.
Can content be scheduled?
Yes. You can prepare content in advance and control when it should be shown.
Does HotSignage support video and live information?
Yes. In addition to images, HotSignage supports video and dynamic information such as live time and weather.
Can I manage screens at several locations?
Yes. Multi-location management is one of the core use cases of the platform.
Do you provide a hardware player?
Yes. A dedicated HotSignage hardware player is available separately for reliable playback on the physical screen.
Can I cancel the subscription?
Yes. Subscriptions are billed monthly and can be cancelled without a long notice period.
What happens when an invoice remains unpaid?
Screen service may be suspended while an invoice is overdue. Once the account is brought up to date, service can be reactivated.
Can we get our own branded signage platform?
Yes. For chains, franchises and larger networks we can provide an exclusive platform with your own branding and a support model for your locations.
